call - FreePBX Queues Issue -


i'm experiencing issues freepbx queueus. longest calls waiting don't seem have priority, in various cases we've experienced instances when call on hold 10 ten minutes , call came in , new call sent next available agent before it.

anyone have experience this?

best articles can read http://asteriskglobe.blogspot.com/2009/07/understanding-queue-logic-in-asterisk.html

you can enable debug , check queue dooing.


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